Tan Zhou

Tan Zhou

UX Researcher

First American

About Me

Hi đź‘‹,

I’m Tan, a UX researcher located in Long Beach, California. My work helps inform design decisions and forge new opportunities to improve user experience through rigorous studies of people and information systems. In my current role, I support Agile development teams on enterprise software.

Research Toolkit: User Interview, Usability Testing, Concept Testing, Design Validation, Field Research, Survey, Tree Testing, Click Testing, Card Sorting, Journey Map, Persona, A/B testing, Desk Research.

Software: UserZoom, Maze, SurveyMonkey, Figma, Miro, User Interview, Microsoft Office Suite, Adobe Creative Suite, R, HTML, C++, Google Suite.

Download my resumé.

Interests
  • Enterprise User Experience
  • Agile/Lean UX
  • Social Computing
Education

  • M.S. in Informatics, 2019

    University of California, Irvine

  • B.E. in Electrical Engineering, 2017

    University of Electronic Science and Technology of China

  • Guest Undergradaute Student, 2015

    University of Michigan - Dearborn

Projects

*
All Evaluative Research Generative Research Ubiquitous Computing Interaction Design
Improving Order Status Communication for Insurance Products
My recent generative research to discover user needs and challenges surrounding order status updates for insurance products, informing the product team’s next-step product strategies and design decisions..
Improving Order Status Communication for Insurance Products
Voice Interaction Design: Food Journaling via Voice Assistant
In situations when people need to track foods they eat daily via a voice assistant, how can we design the dialogic flow to facilitate users’ reflections on their eating habits?
Voice Interaction Design: Food Journaling via Voice Assistant
Usability Study: League of Legends Chatbot
How can a chatbot help facilitate collaborations among a temporarily assembled team in League of Legends?
Usability Study: League of Legends Chatbot
Design Patterns: Help small non-profits build trust and engagement
Design best practices for facilitating online monetary donations to small charities and non-profits.
Design Patterns: Help small non-profits build trust and engagement
Quantitative Analysis: Personal Data Sticker
Incorporating self-tracked step counts in data-driven stickers and explored integrating personal informatics data into Snapchat posts or Instagram Stories.
Quantitative Analysis: Personal Data Sticker

Contact

Have questions about my work?
Interested in collaborating?